Relay Helpdesk
Ticketing with SLAs, canned replies and a customer portal.
$7,499.00
Licence: 5 sites · lifetime updates
In stock
Quantity
1
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Description
Ticketing with SLAs, canned replies and a customer portal.
Relay Helpdesk is demo data seeded for testing. There is no working code behind it and nothing here is licensed for real use.
What is included
- The full source, installable and unobfuscated
- A licence key covering 5 activation(s)
- Free updates for the life of the licence
- Documentation and a setup guide
Requirements
- Laravel 11, Redis
- PHP 8.2 or newer where applicable
FAQ
Each licence covers the number of activations shown on this page. You can move an activation between sites by deactivating the old one.
Extensions
6Optional extras for this product. Each one is bought separately and installs from inside the product once you own it.
Relay SLA Escalations
Escalate by priority, queue and time of day.
Relay Satisfaction Surveys
One-click ratings on every resolved ticket.
Relay Knowledge Base
A public help centre fed by your replies.
Relay Voice Channel
Inbound calls attached to the right ticket.
Relay Asset Tracking
Track customer hardware against tickets.
Relay Round Robin
Distribute tickets evenly across agents.
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