Copyright & Takedown Policy

Effective from: 30 September 2026

1. Our Position

DELTRIG is a sole proprietorship owned and operated by Rahul Chouhan, of Dakra, Khalari, Ranchi, Jharkhand, India – 829210, operating https://deltrig.com.

We respect intellectual property, and we have an unusually direct interest in it: our own livelihood is the licensing of creative work. We will not knowingly host, sell or distribute anything that infringes someone else's rights, and we act on credible notices promptly.

This Policy sets out how to tell us about infringing material, what happens next, and how to challenge a removal. It forms part of, and must be read together with, our Terms of Service and Acceptable Use Policy.

2. What This Policy Covers

It covers material published on or through the Service: product listings and files, product descriptions, images and screenshots, documentation, blog posts, reviews and other user-submitted content.

It does not cover a site somebody built using our software. If a website infringing your rights happens to run one of our themes, plugins or scripts, that site is not ours, is not hosted by us, and we have no control over it. We are the toolmaker, not the publisher. Contact that site's operator or its hosting provider. We will help identify neither, because we do not know who they are.

It also does not cover a third-party marketplace or file-sharing site distributing our products without licence — that is Clause 9, and the report goes the other way.

3. Sending Us a Notice

Email [email protected] with the subject line “Copyright Notice”. Include all six of the following. A notice missing items cannot be acted on and we will write back asking for them, which only delays your own remedy:

1. Identification of the work. Describe the copyrighted work you say is infringed. Where several works are involved, a representative list is sufficient.
2. Identification of the material. The specific URL or page on our Service where it appears, precise enough that we can locate it without guessing. “Somewhere on your store” is not enough.
3. Your contact details. Name, postal address, telephone number and email address.
4. A good-faith statement that you believe the use is not authorised by the copyright owner, its agent, or the law.
5. A statement of accuracy and authority — that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
6. Your signature, physical or electronic.

Send it in the language you are comfortable in, but English is fastest for us. You do not need a lawyer to send a notice, and we will not treat a notice less seriously because it came from an individual rather than a firm.

4. What Happens Next

We acknowledge your notice within 72 hours of receipt.

We then review it. Where the notice is complete and the claim is credible on its face, we will remove or disable access to the material expeditiously — ordinarily within 36 hours of accepting the notice, and sooner where the material is plainly infringing. We do not require a court order to act, and we do not wait for the other side's agreement.

We then: notify the person who supplied the material, giving them a copy of your notice; tell them how to file a counter-notice under Clause 6; and record the matter against their account for the purposes of Clause 7.

Where a notice is incomplete, we write back identifying what is missing. Where a notice is plainly unfounded — a trade-mark or contract dispute dressed as copyright, a claim over something not capable of protection, or a claim we can see is false — we will say so and explain why rather than removing lawful material.

Where the material is our own product and the claim concerns it, we investigate the component in question, and we will remove or replace it while we do so. A paying customer being told nothing while we work it out is not acceptable, so we tell affected customers what is happening.

5. Misuse of This Process

A takedown notice is a serious instrument. Knowingly making a material misrepresentation in one can expose you to liability for damages and costs, including our own and those of the person whose material was removed.

We do not act as a rubber stamp. If a notice appears to be an attempt to suppress a competitor, remove an unfavourable but lawful review, or win a commercial dispute that has nothing to do with copyright, we will decline it and say so.

6. Counter-Notice

If we removed material you supplied and you believe the removal was a mistake or a misidentification, email [email protected] with the subject line “Counter-Notice” and include:

1. Identification of the material removed and the location where it appeared.
2. A statement, under penalty of perjury where applicable law provides for it, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
3. Your name, postal address, telephone number and email address.
4. A statement that you consent to the jurisdiction of the courts at Ranchi, Jharkhand, India, or of the judicial district in which your address is located, and that you will accept service of process from the person who sent the original notice.
5. Your signature, physical or electronic.

On receiving a valid counter-notice we forward it to the original complainant. Unless they notify us within 10 business days that they have commenced proceedings seeking to restrain the activity, we may restore the material.

This puts the dispute where it belongs: between the two parties who actually disagree, rather than being decided by us.

7. Repeat Infringers

We maintain a repeat-infringer policy and we apply it.

Where an account is the subject of repeated valid notices, or a single instance of deliberate large-scale infringement, we may suspend or terminate that account, revoke its licences, remove all material supplied by it, and decline to supply it in future. A notice that is withdrawn, successfully countered, or found unfounded does not count against an account.

Where a Product we sell is found to contain infringing third-party material, we remove it from sale, and we notify customers who bought it. Clause 8 of the Refund & Cancellation Policy applies — a product we cannot lawfully supply is a product that did not match its description.

8. Trade Marks, and Other Complaints

For a trade mark complaint, email [email protected] identifying the mark, its registration details where registered, the material you object to, and the basis of your claim. Trade-mark disputes are frequently a question of context rather than copying, so we assess them on their substance rather than applying the copyright process mechanically.

For defamation, privacy, personal data or other legal complaints about content, email [email protected]. Personal data requests are handled under our Privacy Policy. Abusive or unlawful content is also covered by our Acceptable Use Policy.

9. Reporting Piracy of Our Own Products

If you have found a DELTRIG product being sold, given away, bundled or redistributed by someone who has no licence to do so, please tell us: [email protected].

Include the URL or where you saw it, the product name, and anything that helps us verify it — a screenshot, a listing title, a file name. You do not need to be certain; a pointer is enough and we will do the checking.

We will not come after you for telling us. Reporting where you saw something is not an admission of anything, and we are not interested in pursuing the person who let us know. We are grateful for these reports; redistribution is the thing that most directly damages a business this size, and we cannot see the whole internet on our own.

If you bought one of our products from a third party and are unsure whether it was legitimate, ask us. You may not have a valid licence, which affects updates and support, and we would rather explain that than have you discover it during an outage. We treat these enquiries as questions, not confessions.

10. Legal Framework

We operate from India and this Policy is designed to work under both of the frameworks most likely to be relevant to a complainant.

India. We act as an intermediary in respect of user-submitted content and observe the due-diligence requirements of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including acknowledgement within 72 hours and expeditious action on a valid complaint. The Copyright Act, 1957 governs substantive copyright.

United States. We voluntarily follow a notice-and-counter-notice procedure modelled on the Digital Millennium Copyright Act, 17 U.S.C. § 512, because it is a familiar and workable process for complainants, and because it gives the person whose material was removed a fair route to challenge it.

Following these procedures is not an admission that any particular statute applies to us, and it does not waive any defence available to us. Where the law of your own territory gives you a procedure, tell us and we will engage with it.

11. Changes and Contact

We may update this Policy. The current version is published on this page with its effective date. Superseded versions are retained and available on request.

All notices, counter-notices and copyright correspondence: [email protected].

Please do not send copyright notices to support — it delays them. Please do not send support questions to the legal address for the same reason.

DELTRIG
Copyright & Takedown correspondence
Sole proprietorship — Proprietor: Rahul Chouhan
Dakra, Khalari, Ranchi, Jharkhand, India – 829210
Email: [email protected]
Website: https://deltrig.com