Delivery Policy

DELTRIG, strive to provide fast, secure, and seamless delivery of our digital products, subscription plans, and web services. Here’s everything you need to know about our delivery process:

Instant Digital Delivery

Immediate Access After Payment

Once your payment is successfully processed, you will receive a confirmation email containing instructions on how to access and download your purchased Elementor template kits or other digital products.

Fast Access via Dashboard

All your purchased products, including subscription content, can be accessed directly from your account dashboard. Simply log in to your DELTRIG account, go to the "My Purchases" section, and start downloading your files immediately.

Secure Download Links

For added convenience, a secure download link may also be included in the confirmation email, allowing you to download your files directly without needing to log in to your account.

1. Order the Product and Specify the Delivery Method

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2. You Will Receive an Order Confirmation Message

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3. Wait for Your Order to Arrive

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4. Pick up Your Order at The Checkout Area

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Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

large items

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

How Our Delivery Process Works

1. Place Your Order

Select your desired Elementor template kit, membership plan, or web service package and complete the checkout process.

2. Instant Confirmation Email

You will receive an order confirmation email with detailed instructions on accessing your purchased items.

3. Secure Download

Your digital product will be available for instant download after purchase confirmation. Access it through the secure link in your email or via your account dashboard.

4. Ongoing Membership Access

For subscription plans, enjoy unlimited access to all our template kits for the duration of your membership. Simply log in to your account to access new and updated kits.

Web Design & Freelance Services Delivery

For custom web design services or other freelance solutions, our team will follow a structured delivery process:

  • 1. Initial Consultation: We’ll discuss your project requirements and goals.
  • 2. Project Milestones: Delivery timelines will be established based on your project’s scope.
  • 3. Final Delivery: Once your project is complete, we’ll provide all necessary files and login details.

Our team ensures prompt communication throughout the project to keep you updated.

No Physical Shipments

Electronic Delivery Only

DELTRIG exclusively offers digital products and services. We do not ship physical items. All purchases are delivered electronically via email or through your account dashboard.

Eco-Friendly Commitment

Our electronic delivery method supports our commitment to sustainability by reducing waste and promoting efficient, environmentally friendly practices.

Support for Delivery Issues

Prompt Assistance

If you experience any issues accessing or downloading your digital product(s), our customer support team is here to help. Whether it's a technical problem or a download error, feel free to reach out.

Contact Details for Support

Email: [email protected]
Support Email: [email protected]

Please include your order details and a brief description of the issue, and we’ll respond promptly to assist you.

FAQs

How will I receive my purchased template kits?

Once your payment is completed, you’ll receive a confirmation email with a secure download link. Additionally, you can access all your purchased template kits from your account dashboard under the "My Purchases" section.

How quickly will I get access to my digital products after purchase?

Access to digital products is instant once your payment is processed. You’ll receive an email confirmation immediately, and the files will be available for download in your account dashboard.

Do I need to create an account to access my downloads?

Yes, creating an account ensures that all your purchases are securely stored and accessible at any time. You can log in to your DELTRIG account to manage downloads, subscriptions, and services.

I purchased a subscription plan. How do I access the template kits?

As a subscriber, you’ll have unlimited access to our entire library of Elementor template kits. Log in to your account and navigate to the "Subscription" section to download any available kits. New kits and updates are automatically added to your account during your subscription period.

What if I encounter an issue downloading my products?

If you experience any issues with accessing or downloading your digital products, please contact our support team at [email protected]. We’re here to help resolve any problems quickly.

Are web design and freelance services delivered instantly?

No, custom web services are delivered according to the agreed project timeline. After your order, we’ll schedule a consultation to discuss your project, set milestones, and keep you updated on progress until final delivery.

Will my downloads expire?

No, once you purchase a digital product, it remains available for download in your account. For subscription users, access to new and updated kits is available during the subscription period.

How do I get help if I have questions about my order?

You can reach out to our support team at [email protected] or [email protected] for any questions or concerns related to your order or downloads. We’re happy to assist you!

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